People online react to the Rogers outage, some calling it the “dangers” of telecom monopoly

Last week, one of Canada’s largest telecommunications companies Rogers Communications experienced a major nationwide network disruption that affected government services, banks, businesses, and consumers across Canada.

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People across the country went online to argue that the outage shows the dangers of “corporate monopolies”.

For example, a physician working in Toronto, Canada said “Now…do you all see why corporate monopolies are dangerous?” after explaining how the outage hit the healthcare sector.

Similarly, NDP leader Jagmeet Singh said the outage “is a prime example of the dangers of a telecom monopoly” and hit on the Liberals for being “fixated on protecting the profits of telecom giants” using the outage to campaign for his party.

Many others went online to make similar points about the seemingly monopolistic power a company like Rogers has and the far-reaching consequences when an outage occurs.

While making their point, other users pointed out that Canadians pay some of the highest prices for telecommunication services in the G7.

Others used the outage to argue this is why telecommunication services “should be nationalized”.

Currently, three telecom companies (Rogers, Bell, and Telus) in Canada hold 90% of the market share. While most smaller internet and wireless providers in part rely on their infrastructure network to deliver their own services. 

Federal Industry Minister François-Philippe Champagne, called the outage “unacceptable” and said he would be meeting with Rogers CEO and other industry leaders to discuss how they can improve the “reliability of networks across Canada.”

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